Posts Tagged: customer_service

News Again from Deutsche Telekom’s Service Hell

I got a lot of don’t-be-so-negative responses on my criticism (and more here) of the Deutsche Telekom’s sustainability campaign (watch the spot here). Not here in my blog but on the phone and in e-mails, most of it from former

News Again from Deutsche Telekom’s Service Hell

I got a lot of don’t-be-so-negative responses on my criticism (and more here) of the Deutsche Telekom’s sustainability campaign (watch the spot here). Not here in my blog but on the phone and in e-mails, most of it from former

Even More Reasons for a Deutsche Telekom Customer Service Campaign

After I criticized the Deutsche Telekom recently here for their new sustainability campaign because I felt a customer service campaign would be more in the interest of their patrons – and therefore of their brand -, I received a call

Even More Reasons for a Deutsche Telekom Customer Service Campaign

After I criticized the Deutsche Telekom recently here for their new sustainability campaign because I felt a customer service campaign would be more in the interest of their patrons – and therefore of their brand -, I received a call